📦

We aim to get your order to you as quickly and smoothly as possible.

Processing Time

• All orders are processed within 2–3 business days.

• Orders are not shipped or delivered on weekends or public holidays.

Domestic Shipping (Australia)

• Standard shipping takes 3–7 business days.

• Express options may be available at checkout.

International Shipping

• International delivery usually takes 7–21 business days, depending on the destination and customs clearance.

• Please note international customers are responsible for any customs duties, taxes, or fees.

Shipping Costs

• Shipping costs are calculated at checkout.

• Free shipping may be available on selected promotions.

Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

Delays
Delivery times are estimates only. We are not responsible for delays caused by postal services, customs, or factors outside our control (e.g. weather events).

Lost or Damaged Parcels

• If your order arrives damaged, please contact us immediately with photos.

• If your order has not arrived within the expected timeframe, contact us and we’ll assist with a resolution.